Automotive Sales Advisor (Sales or Aftersales)

Location: Kingston Jamaica
Contract Type:  Full Time
Salary: Competitive base salary plus commission and benefits

Job Description

About Us
Our Client is a leading automotive dealership committed to providing exceptional customer experiences. With a passion for vehicles and a dedication to service excellence, we aim to exceed customer expectations in sales and aftersales support. Join our dynamic team and become part of a company that values growth, teamwork, and innovation.

The Role
We are seeking an enthusiastic and results-driven Automotive Sales Advisor to join our Sales or Aftersales team. You will play a crucial role in delivering tailored solutions to customers, whether they are purchasing a new vehicle, exploring finance options, or accessing aftersales services such as maintenance and repairs.

Key Responsibilities

• Sales Focus:
• Engage with customers to understand their needs and recommend suitable vehicles or products.
• Provide clear and accurate information about vehicle features, financing, and promotions.
• Manage the entire sales process from inquiry to delivery, ensuring exceptional customer service.

• Aftersales Focus:
• Assist customers with aftersales services, including scheduling maintenance, repairs, and warranty queries.
• Upsell additional products and services, such as service packages or accessories.
• Coordinate with the service team to ensure timely and accurate delivery of customer requirements.
• Build strong relationships with customers, enhancing loyalty and repeat business.
• Meet and exceed sales or service targets while maintaining high customer satisfaction scores.

About You
To succeed in this role, you will have:

• Previous experience in automotive sales or aftersales (preferred).
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• A passion for the automotive industry and a customer-first attitude.
• A valid driver’s license.

What We Offer

• Competitive salary with performance-based commission.
• Training and career development opportunities.
• A supportive team environment.
• Staff discounts on vehicles and services.
• Access to health and wellness programs.